Privacy Policy —

At Material (operated by Material Ltd, "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy sets out how we collect, use, disclose, and safeguard your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect personal information that you provide directly to us when using our website (itsmaterial.co.nz / itsmaterial.webflow.io), making an enquiry, subscribing to our mailing list, or engaging with our developments. This may include:
‍Contact Information: Name, email address, phone number, and physical address.
‍Enquiry Details: Development preferences, tier interests (Series, Editions, Originals), intended budget, and project notes submitted via contact forms.
‍Usage & Device Data: Technical information collected automatically when visiting our website, including your IP address, browser type, device details, and interaction data via cookies and analytical tools.

2. How We Use Your Information

We collect and use your personal information to:
Respond to your direct enquiries, property registrations, and expressions of interest.
Provide you with project updates, stage releases, availability notices, and editorial content (where you have consented to receive updates).
Deliver relevant aftercare and ongoing communication following purchase.
Improve, evaluate, and develop our website experience, customer service, and architectural offerings.
Comply with relevant legal, regulatory, and property compliance obligations in New Zealand.

3. Disclosure of Your Personal Information

We do not sell, trade, or rent your personal information. We may disclose your information to trusted third parties solely as required to conduct our business, including: Professional project partners (such as contracted architects, marketing partners, legal advisors, and sales consultants) directly involved in delivering our projects.Cloud hosting, CMS, and email communications service providers (e.g., Webflow, automated CRM services) that adhere to appropriate data security standards.Regulatory bodies or law enforcement authorities if required by New Zealand law.

4. Storage and Security

We take reasonable technical and administrative precautions to safeguard your personal information from loss, unauthorised access, modification, or disclosure. While no internet-based service can guarantee complete security, our systems and site integrations are maintained under industry-standard security practices.

5. Cookies and Analytics

Our website uses cookies and similar tracking technologies to monitor site traffic, understand user engagement, and enhance site performance. You may choose to disable cookies through your browser settings, though certain interactive features on our site may not function as intended.

6. Your Rights to Access and Correction

Under the New Zealand Privacy Act 2020, you have the right to request access to any personal information we hold about you and to ask for correction if you believe it is inaccurate or incomplete.
To make an access or correction request, please contact our Privacy Officer:

‍Email: nick@itsmaterial.co.nz

‍Address: Christchurch, New Zealand

7. Changes to This Policy

We may review and update this Privacy Policy from time to time to reflect changes in our practices or New Zealand privacy legislation. Any updates will be posted directly to this page with an updated effective date.